Safer Gambling

Responsible Gambling

Gambling can be an enjoyable activity when kept in check. This page explains the tools available to UK players, where to get help, and how UKGC-licensed casinos are required to protect you.

Last reviewed: 29 April 2026UKGC compliant
Need help right now?

Free, confidential gambling support is available 24 hours a day, 7 days a week in the UK.

Visit GamCare0808 8020 133

Tools Available at UKGC-Licensed Casinos

All UK Gambling Commission licensed operators are legally required to offer these tools. They are free, always accessible, and cannot be denied to you.

01
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately when reduced. Casinos must honour these promptly — increasing a limit involves a mandatory waiting period.

02
Loss Limits

Cap the amount you can lose in a given period. Once hit, you will be prevented from placing further bets until the limit resets. An effective way to protect your bankroll.

03
Time Limits & Session Reminders

Set a maximum session length or receive alerts at regular intervals. You can choose to continue playing after a reminder, but it creates a natural pause to reassess.

04
Reality Checks

Pop-up notifications that show how long you have been playing and how much you have won or lost. Designed to interrupt automatic play patterns.

05
Self-Exclusion

Request to be blocked from a specific casino for a minimum of six months or up to five years. The casino must close your account and return any remaining balance.

06
GAMSTOP (Multi-Operator Exclusion)

Register once at gamstop.co.uk to self-exclude from all UKGC-licensed casinos simultaneously. Free, easy to use, and takes effect within 24 hours.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the signs early makes it much easier to seek help before it causes significant harm.

Take the BeGambleAware Quiz
  • Gambling with money needed for essential expenses such as rent, food, or bills
  • Chasing losses — continuing to gamble to try to win back what you have lost
  • Hiding gambling activity from friends or family
  • Feeling anxious, irritable, or restless when not gambling
  • Spending more time or money gambling than you intended
  • Borrowing money or selling possessions to fund gambling
  • Gambling affecting your work, studies, or relationships
  • Lying about gambling to people close to you

Free Help & Support

National Gambling Helpline

Free, confidential support from trained advisers. Available 24/7, 365 days a year. You do not need to have a gambling problem to call — you may just want advice for someone you know.

UK Gambling Commission

The UKGC regulates all UK-licensed gambling operators. You can use their website to verify a casino's licence or submit a formal complaint.

Visit UKGC
GAMSTOP

Register your details once to be excluded from all UK-licensed online casinos. Free, immediate, and covers over 50 operators. Available for 6 months, 1 year, or 5 years.

Self-Exclude via GAMSTOP
GamCare

The leading UK charity for problem gambling support. Offers a helpline, online chat, one-to-one counselling, and peer support forums.

Visit GamCare
BeGambleAware

Provides information, tools, and a self-assessment quiz to help you understand your gambling habits. Also offers a quick referral to treatment services.

Visit BeGambleAware

Privacy Policy

Last updated: 29 April 2026

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Data retention

Contact form data is retained for up to 12 months and then deleted. If you request deletion sooner, we will act within 30 days.

Cookie Policy

Last updated: 29 April 2026

What are cookies?

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Cookies we use

We use the following types of cookie on UKPlayMatrix:

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